You can buy Simply Ice Cream at selected Waitrose, Morrison’s, Southern Co-op and Co-op stores throughout the South East. We are also stocked in lots of cafes, farm shops, restaurants and hospitality venues. We currently have around 450 stockists and counting. To see a full list of stockists please go to our Where to Buy page.

We batch make each ice cream flavour using a base mix of 50% double cream, milk and sugar. This is what gives our ice cream such a luxuriously creamy and decadent texture. We then add fresh fruit, additions made in house like our award winning honeycomb or partner with other artisan producers. Each flavour is then mixed and potted by hand.

At present we only deliver to mainland UK.

After ordering you'll receive a confirmation email or text. Our delivery partner, DX, will send you an email the morning of delivery (on a Wednesday).

Our orders are packed with dry ice, which keeps the ice cream frozen for up to 24 hours.

Dry ice is frozen carbon dioxide and has a temperature of -78.5C. It can cause freezer burn so we advise customers to be careful when opening their order and not to touch it.

Please dispose of the dry ice safely (in a well ventilated area) away from children and animals.

Delivery on our website is £9.95 for 6+ tubs of ice cream.

Due to the logistics of shipping with dry ice we only send out deliveries once a week - on a Wednesday. You will need to order before midday on Tuesday to receive your order for Wednesday that week.

Any orders made after Tuesday at midday will be shipped the following week.

If you are located outside of our own van delivery area the ice cream comes packed in dry ice so can be left on the ‘doorstep’ safely for a little while! If we are delivering direct we will liaise with you to ensure delivery to you or a neighbour.

Yes! We have 3 vegan ice cream flavours available (Vanilla, Strawberry & Mango). These are made using coconut milk instead of dairy milk. We also make 5 sorbet varieties which are also classified as vegan.

Our Ice Cream doesn’t contain any egg (apart from the Lemon Curd Flavour as the curd is made with eggs). The nutty flavours contain nuts. Please refer to the ingredients list on the tub of your ice cream for a full list of ingredients or check on our product pages on the website. Most of our flavours are Gluten Free although we do have 4 or 5 flavours that contain Gluten and these are in tubs stating they contain Gluten, flavours such as Brown Bread, Christmas Pudding, Apple Crumble, Mince Pie and Gingerbread all contain Gluten.

Absolutely! We’re passionate about supporting other local food producers and British farmers. We source our milk and cream from the UK usually from South East farmers, and all our fruit from local fruit farms. We hand make the honeycomb that goes into our Heavenly Honeycomb ice cream, and we partner with other artisan producers on some of our other flavours. We use The Wooden Spoon Co to create our Lemon Curd flavour and Fudge Kitchen for our Coffee and Kentish Cobnut Fudge and Peanut Brittle flavours.

We have received lots of food awards! In the last 5 years we have won 34 Great Taste Awards, a Great British Food Award, Quality Food Awards and Vegetarian Awards amongst others.

We recommend getting your ice cream to the nearest freezer as soon as you can after purchase. 5-10 minutes before you’re ready to eat it, it’s best to get it out the freezer and let it sit to come up to a scooping temperature.

We currently have 35 flavours (and counting) available on our website. A mixture of the classics like Divine Chocolate and Heavenly Honeycomb, some more speciality and seasonal flavours like Cinnamon and Pistachio; and our fruity sorbets and vegan varieties. 

Yes we do! Being a small family run business we’re able to whip up new flavours for special events and seasonal occasions. Some of the bespoke flavours we’ve made include: Pumpkin, Turkish Delight, Fig & Honey, Lavender, Rose and Peanut Butter.

Our ice cream is available online in 500ml sharing tubs, and also comes in 120ml single serve pots. You can find these at our partner stockists. We also offer 2 litre and 4.75 litre scooping tubs for catering/food service.

Both the tub and lid can go into your recycling bin (subject to your local council waste management scheme).

We try and source the majority of our ingredients from local producers & farmers, and if not available in Kent we look for partners in the South East that can supply to us.

As we make by hand we generate very little waste in the production of the ice cream, we don’t have lines and machines to clean so don’t need to use all the chemicals and cleaning agents used in batch processing production.

We plan our deliveries weekly by area keeping our carbon footprint as low as possible.

Yes, we can cater to events and parties. We offer various tub sizes and formats, from our 120ml small pots, to our 500ml sharing tubs and larger ‘scooping’ tubs for catering/food service. If you need storage for the ice cream we have branded freezers available to hire, or alternatively you can hire our van (plus a member of our staff) to serve your guests. 

It’s an expensive business sending ice cream around the country, so to make it worthwhile (and help reduce our carbon footprint) we like to send at least 6 tubs in one of our packing boxes. You can mix or match flavours or select one of our curated collections on the products page.

If you’re not completely satisfied with your Simply Ice Cream experience please contact us on and we will endeavour to make you a happy customer again. 

If you’d like to stock Simply Ice Cream in your café, store, deli, restaurant or hospitality venue please send an email to info@simplyicecream.co.uk.

We are looking for passionate, entrepreneurial individuals who have experience working in the artisan food sector and would be interested in taking on a Simply Ice Cream franchise. We have grown a successful business in the South East and want to take this to other counties around the UK, with the help of some talented and motivated individuals. Email info@simplyicecream.co.uk for more information on this.